Privacy Policy

Transparency at the core of HootEmpire

1. Identification

SC REDEYE'S CORP SRL

We maintain an open policy with every customer. If you have any concerns regarding the processing of your data, we encourage you to contact us directly at hootempire@dumy.dev.

2. Privacy Commitment

Compliance with personal data protection and confidentiality is a fundamental commitment of SC REDEYE'S CORP SRL. We process your data in full compliance with **Regulation (EU) 2016/679 (GDPR)** and applicable Romanian legislation:

Electronic Commerce Directive 2000/31/EC & Law 365/2002
Consumer Rights GEO 34/2014 & Law 449/2003

By creating an account, you declare you are at least 18 years old.

3. Categories of Processed Data

Registration Data

Email address and access password generated during account creation.

Purchase & Billing

Name, billing/delivery address, phone number, and financial information necessary for invoicing.

Anonymous Interaction Data

IP address, browser type, purchase preferences, and behavior collected via cookies and Action Tags.

4. Purposes and Legal Bases

  • Contract Execution: Managing orders, validating shipping, and solving cancellations.
  • Service Improvement: Conducting studies and market research based on legitimate interest.
  • Security: Protecting against cyberattacks and preventing fraud attempts.

5. Data Retention

We store your data while you use the website. You may request deletion at any time, subject to legal retention requirements for accounting purposes. Currently, data is processed on Romanian territory, but may be transferred within the EU or protected by standard contractual clauses for international transfers.

6. Analytics & Information Sharing

Information is shared with authorized partners including couriers, hosting providers, and payment processors.

Financial Security Note:

Online payment details are provided directly to our banking partners. **HootEmpire does not access or store your bank card information**.

7. Protection Measures

Transmission over the internet is not 100% secure. We implement appropriate technical measures, but we are not responsible for vulnerabilities in systems outside our control.

8. Your Legal Rights

A
Access & Information

Request details on what data we process and why.

C
Rectification

Correct inaccurate or incomplete information.

D
Right to be Forgotten

Request deletion under specific legal conditions.

F
Data Portability

Request data in a machine-readable format.

G
Opposition

Object to processing for legitimate reasons or marketing.

J
Complaint

Lodge complaints with the Romanian ANSPDCP.

9. Commercial Communications

We do not make commercial communications without your express prior consent. You have the right to revoke consent at any time; this will be processed in our database within 48 hours.

Contact for Data Requests

To exercise any of your rights, send a simple dated and signed request to our support team.

hootempire@dumy.dev

Response time: Maximum 1 month (extendable to 2 months for complex requests).